Returns & Exchanges
If you are not completely satisfied with your purchase, you may return it within 14 days of delivery. Items must be in original packaging and in the same condition as received.
1
Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number and shipping instructions.
2
Pack Securely
Place the item in its original Leica packaging, including all manuals and accessories, inside a sturdy shipping box.
3
Label and Ship
Affix the provided return label or ship via a tracked and insured carrier to our Miami location.
4
Inspection and Refund
Once our technicians verify the equipment's condition, your refund will be processed to the original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing